Rain don't care about their customers.
My money R650 x 2= R1300 ,was deducted twice by rain, when I ask rain to reverse my money R650 they tell me to wait 7 -10 working days,how is it possible to wait that long,it's their problem,they are the ones who deducted twice,I don't owe rain, every month I make sure I pay 2 or 3 days before my actual date,they just don't care about their customers,today is the 1st may ,I need to pay my daughter's school transport with that money rain took, kindly assist( I have 4 reference numbers imagine 4.
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Replies (2)Rain's replyOfficial
01 May 2026, 17:05Hi Tshepiso,
We regret that your experience hasn’t been satisfactory.We’re addressing this as a priority.
Thank you,rain.
We regret that your experience hasn’t been satisfactory.We’re addressing this as a priority.
Thank you,rain.
Rain's reply01 May 2026, 17:05
Official
Hi Tshepiso,
We regret that your experience hasn’t been satisfactory.We’re addressing this as a priority.
Thank you,rain.
We regret that your experience hasn’t been satisfactory.We’re addressing this as a priority.
Thank you,rain.
's updateReviewer Update
01 May 2026, 17:22It took rain seconds to double debit my money,why can't my money be reversed not refunded?? 7-10days is too long,I need to pay school transport for my daughter,the driver won't take my excuse story, reverse my money as you took it,why is it difficult??
's update01 May 2026, 17:22
Reviewer Update
It took rain seconds to double debit my money,why can't my money be reversed not refunded?? 7-10days is too long,I need to pay school transport for my daughter,the driver won't take my excuse story, reverse my money as you took it,why is it difficult??
