1 reviews | Active since Jan 2017

01 May 2026, 16:54

Rain don't care about their customers.

My money R650 x 2= R1300 ,was deducted twice by rain, when I ask rain to reverse my money R650 they tell me to wait 7 -10 working days,how is it possible to wait that long,it's their problem,they are the ones who deducted twice,I don't owe rain, every month I make sure I pay 2 or 3 days before my actual date,they just don't care about their customers,today is the 1st may ,I need to pay my daughter's school transport with that money rain took, kindly assist( I have 4 reference numbers imagine 4.

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Replies (2)
Rain
Rain's reply01 May 2026, 17:05
Official
Hi Tshepiso,
We regret that your experience hasn’t been satisfactory.We’re addressing this as a priority.
Thank you,rain.
's update01 May 2026, 17:22
Reviewer Update
It took rain seconds to double debit my money,why can't my money be reversed not refunded?? 7-10days is too long,I need to pay school transport for my daughter,the driver won't take my excuse story, reverse my money as you took it,why is it difficult??