TM
THABELO M

1 reviews | Active since Oct 2013

04 Aug 2022, 09:09

Rain doesn't want to cancel my account.

I moved to Limpopo Venda where there is no network. My account was in arrears for may. I logged an email to block my account I couldn't now I have been forced to pay for July, August and September to be able to cancel. I loved using their service but now it's totally taking advantage that I can't remove my account details from the website 😔😞

0
Replies (2)
Rain
Rain's reply04 Aug 2022, 09:21
Official
Hi THABELO 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 


TM
THABELO M's update04 Aug 2022, 11:07
Reviewer Update
I see that the accoun it says I still have to pay for July. My last payment was suppose to be July for June invoice. I have been trying to cancel since June. I couldn't cancel because I was in arrears for May at the time.