1 reviews | Active since Dec 2018
Rain doesn't care about my money, clearly!
This will be the second time I have to complain on a public platform to be heard by Rain! I was assisted last time, stating that because I updated my email address, my selected debit order date has changed, this is why I am not able to get access to my network. This was supposedly rectified and we moved on. Now I am sitting with absolutely no network at all due to the debit order date STILL being incorrect!!! I have now logged TWO more support queries with their bot, and have not received any calls or support! It has been 3 days without any network, and it seems Rain couldn't care less! This is driving me to looking for another ISP that will actually care about the money I pay for their services! Appalling service and client care!
Thank you for bringing your billing query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your billing query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
