Rain doesn't care about it's customers

Since last month I've been struggling with rain network, been calling rain with no success, sent messages requesting a call back still i get emails saying help is on the way but nothing

Hey there,

Thank you for contacting rain. Your request has been received and one of our agents will get back to you soon. Reference Number: ***6

Hey there,

Thank you for contacting rain. Your request has been received and one of our agents will get back to you soon. Reference Number: ***0 Thanks,

Hey there,

Thank you for contacting rain. Your request has been received and one of our agents will get back to you soon. Reference Number: ***0

Thanks,

Hey there,

Thank you for contacting rain. Your request has been received and one of our agents will get back to you soon. Reference Number: ***6

Hey there,

Thank you for contacting rain. Your request has been received and one of our agents will get back to you soon. Reference Number: ***0

Thanks,

With all those references no help has been received not even a single call.