Rain doesn't call back when its requested

Hi

Please kindly download our raintalk app on your android phone and activate your sim cards by applying the below steps:
1) Go to SETTINGS on your mobile.
2) Then go to CONNECTIONS
3) Go to MOBILE NETWORKS
4) Then go to ACCESS POINT NAMES (APN)
5) You will see a page where it will be showing.
Name, APN, Username, password, APN protocol
6) So, put.
NAME as- rain (in small letters)
APN as - rain (in small letters)
Username as - rain (in small letters)
7) On the upper right corner there is an option to SAVE.

• Go to your device's settings menu
• Select connections then mobile network
• Enable VoLTE or 4G
Save the settings, then go back to your raintalk app and insert the sim card contact number then an OTP will be sent to you of which you need to punch in. Restart the device once done and you will be able to connect to the closest site.

Alternatively for setting up an iOS device:
1. go to settings
2. mobile data
3. mobile data options
4. voice & data
5. enable VoLTE

Please kindly note that if sim cards are being setup on the same phone the raintalk app should be deleted and reinstalled to setup the second sim and should the device be a dual sim device, setup should be facilitated with the sim card in the sim 1 slot.

Regards,
rain.

Hi Estie T,

Kindly provide us with the email address and contact number linked to the rain account in question. As the is no rainone package on the profile under this email address ***.

Regards,
rain.