KM
Kay M

1 reviews | Active since Aug 2022

29 Aug 2022, 16:04

Rain does not treat customers fairly

Firstly, the network is very bad for their high prices. Secondly, I have not been using their services for about 3 months yet they keep on billing me. This is not a contract so there is no reason I should be billed. I tried to cancel their sim in my account but it’s not allowing me. This is a very bad company, really disappointing. I would not recommend at so

0
Replies (3)
Rain
Rain's reply29 Aug 2022, 16:06
Official
Hi Kagiso 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
KM
Kay M's update29 Aug 2022, 16:13
Reviewer Update
When are you going to get back to me? I need you to fetch your sim and I want nothing to do with rain anymore. I am not happy with your services. I need you to get back to me asap
KM
Kay M's update01 Sept 2022, 15:24
Reviewer Update
Hello.

Why am I still getting billed? Please stop billing me. I do not owe you. Your router was collected this afternoon, I have no business with you. I had a very unpleasant experience with Rain, i am disappointed.