RAIN does not honor client centricity

Item: Rain
Rating: 1
Author: Pheladi N

I have requested Rain to downgrade my contract as there is no functionality to do so online. They have since been working on the matter and committed to do this but I'm still paying high fees. I need this resolved urgently as I cannot keep paying high fees

Helpful (0)

Replies (1)

Rain's replyOfficial

01 Oct 2020, 15:14

Hi Pheladi

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply01 Oct 2020, 15:14

Official