rain does not deliver broadband speeds and its network is congested

The poor internet speeds cannot be called broadband internet. Speeds on average of less than 1mb it does even compare to Edge or 3G. My suggestion is to stay away. Rather get fibre for half the price or double the promised speed for the same price.

They have oversold their product by giving them out in magazines but did not upgrade infrastructure to accommodate all their users.

Just check on their Facebook thousands of comments of bad user experiences. After years of complaining to their support team I have been given the same solutions move the router, reset, apn... They never escalate or they don't have tech teams servicing their antennae because if they brought test device to this area they would know whats causing the problem, but why couldn't resolve this after 2 years of complaining?

They are taking fees but don't deliver broadband speeds. This cannot be accepted as clearly a large portion of their users does not receive the service they signed up for.

Testing from multiple devices in various situations and location but the result is the same congested download speeds at 10% of the promised, while uploads are at 50% to the up to 10mb speeds.

They are thinking they help by throttling torrents only to find their users bypass with VPN and by that point why throttle at all.

Please either end service or fix it but I cannot take it anymore.