FC
FZ C
1 reviews | Active since Oct 2019
26 May 2021, 11:55
rain does not care that you are not getting your money's worth & no service
this company has not phoned me back in six weeks. and the internet speed is horrible. battling. but rain collects their money, their full fee. so they could not care less.
Helpful (0)
Replies (7)0
Replies (7)FC
FZ C's updateReviewer Update
26 May 2021, 11:57upload speed 14
stuff you client, you are paying so we don't need to care about you at all
stuff you client, you are paying so we don't need to care about you at all
FC
FZ C's update26 May 2021, 11:57
Reviewer Update
upload speed 14
stuff you client, you are paying so we don't need to care about you at all
stuff you client, you are paying so we don't need to care about you at all
FC
FZ C's updateReviewer Update
27 May 2021, 09:23please note that your apology means nothing,
as your staff does not care about resolving your issues.
your service centre agent coming out, does not equal the problem being solved.
how do you even get to that conclusion???
i have been asking and phoning for service the last six weeks!
as your staff does not care about resolving your issues.
your service centre agent coming out, does not equal the problem being solved.
how do you even get to that conclusion???
i have been asking and phoning for service the last six weeks!
FC
FZ C's update27 May 2021, 09:23
Reviewer Update
please note that your apology means nothing,
as your staff does not care about resolving your issues.
your service centre agent coming out, does not equal the problem being solved.
how do you even get to that conclusion???
i have been asking and phoning for service the last six weeks!
as your staff does not care about resolving your issues.
your service centre agent coming out, does not equal the problem being solved.
how do you even get to that conclusion???
i have been asking and phoning for service the last six weeks!
FC
FZ C's updateReviewer Update
27 May 2021, 09:24upload speed today 3!
FC
FZ C's update27 May 2021, 09:24
Reviewer Update
upload speed today 3!
FC
FZ C's updateReviewer Update
27 May 2021, 14:26this agent of yours did not resolve the issue
nor did he bring the "free" signal extender as promised by your call centre.
rain makes a lot of promises, and fail to keep any of them
nor did he bring the "free" signal extender as promised by your call centre.
rain makes a lot of promises, and fail to keep any of them
FC
FZ C's update27 May 2021, 14:26
Reviewer Update
this agent of yours did not resolve the issue
nor did he bring the "free" signal extender as promised by your call centre.
rain makes a lot of promises, and fail to keep any of them
nor did he bring the "free" signal extender as promised by your call centre.
rain makes a lot of promises, and fail to keep any of them
FC
FZ C's updateReviewer Update
28 May 2021, 07:58morning Rain,
an agent has not contacted me as yet again "promised"
upload speed is 0.69
zero dot six nine
appalling
an agent has not contacted me as yet again "promised"
upload speed is 0.69
zero dot six nine
appalling
FC
FZ C's update28 May 2021, 07:58
Reviewer Update
morning Rain,
an agent has not contacted me as yet again "promised"
upload speed is 0.69
zero dot six nine
appalling
an agent has not contacted me as yet again "promised"
upload speed is 0.69
zero dot six nine
appalling
FC
FZ C's updateReviewer Update
28 May 2021, 13:42Shaylen please phone me back today urgently
your tech was here...
however it is still extremely problematic
battling to work at 2.20 upload speed
your tech was here...
however it is still extremely problematic
battling to work at 2.20 upload speed
FC
FZ C's update28 May 2021, 13:42
Reviewer Update
Shaylen please phone me back today urgently
your tech was here...
however it is still extremely problematic
battling to work at 2.20 upload speed
your tech was here...
however it is still extremely problematic
battling to work at 2.20 upload speed
FC
FZ C's updateReviewer Update
28 May 2021, 15:24Shaylen still have not heard from you
FC
FZ C's update28 May 2021, 15:24
Reviewer Update
Shaylen still have not heard from you