Rain does not cancel. You will keep on getting a bill

Trying to cancel my sons rain WiFi since October 2025. Every month they just ignore request and add subscribers fee. No human to speak to. Only AI. I have a many tickets. ***6.Since moving to Zeerust no sufficient WiFi signal. Tried to call, what's up and email, 100 times. Keeps on saying settle account before cancel and just doesn't stop. So even if you don't use the WiFi and stop payment and tell them that they just keep on adding subscriptions and that for a service not used because the signal us at low to non existent