LP
LEON P

1 reviews | Active since Mar 2020

02 Sept 2020, 09:41

Rain does not believe in service employees are not interested

Requested the return of the 5g router on receiving it as it's not working, no call back, no response. This company really has no service. People hiding behind Covid their call centre not accepting calls but they do not assist you.

0
Replies (3)
LP
LEON P's update02 Sept 2020, 12:34
Reviewer Update
still waiting for someone to contact me from Rain. I cannot log a ticket as it seems i have been stopped from logging tickets. Rain has moneys of mine if they don't want to give me service or assist me please return moneys owing to me
Rain
Rain's reply02 Sept 2020, 13:06
Official

Hi Leon P

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

LP
LEON P's update02 Sept 2020, 13:09
Reviewer Update
Please stop sending messages call me and assist me