Rain does it again

Last year in July 2023 I was contacted for an upgrade and promised 2 sim cards. It never happened.

November 2023 I requested for a cancellation as I moved to anew property of which I had fibre installed due to rain's terreble coverage. It never happend

I clearly expessed my disinterest to continue with the service. Courriers called me for collection. I contacted rain (via your useless online contact support platform) so we can discuss an issue regarding the cancellation but no one ever called me. No courrier contacted me again.

On Monday 8 Jan 2024 @ 12:17 one very rude call centre or debt recovery agent who referred to herself as Nonthlanhla Madi (Spelling) disgusted me with her approach and refused to listen to anything i had to say. On Friday 12 Jan 2024 @ 09:58, I received a call from another rude and disgusting agent/ debt recoverer Nokhuthula (She refused to say her surname), who was even screaming at me at some point. Their facts were inaccurate and they spoke to me as though we have a regular drink at a local tavern from time to time. No professionalism. No telephone ettiquette and certainly no business dequorum whatsoever.

So Rain can i officially deem you as useless? You have not delivered on any of my requests and worse you have staff operating very unruly to loyal and trusted customers. I am so happy that I want to sever ways with an organisation who treats their customes like trash.

Can someone with enough common sense please call me so we can resolve this matter.