MM
Makgowa M

1 reviews | Active since Feb 2023

11 Feb 2025, 10:48

RAIN DISHONEST

I'm not happy the way Rain consultant has assisted me, I haven't been using the service for almost a year and when I wanna reconnect I'm being told that I have been charged for the subscription which has accumulated R1400 this is not fair that when I signed up there was no communication that is not a month to month but a subscription

0
Replies (2)
Rain
Rain's reply11 Feb 2025, 11:29
Official
Hey Makgowa M,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
MM
Makgowa M's update12 Feb 2025, 09:02
Reviewer Update
Good day

The way I understand rain is pay as you use and the amount how did I accumulate it if I was not using the services yes it was active on your site but can you present a usage report that I have been using the services? To me the amount is a two month billing