Rain... disgustingly useless and do not give a **** about their clients. DO NOT USE RAIN EVER!!!

Rain ISP... Hahaha... Not even worth the 1 star. You deserve zero. I cancelled my service with rain on the 1st of June 2022 due to poor service and constant network issues. In fact I cancelled it at least 3 time after that and it was never cancelled. After numerous calls to the completely useless call center my account was eventually cancelled in November of 2022, meanwhile rain continued to debit my account for R999 every month. I was promised a refund for the 5 months my account was debited and to this day nothing has happened. I call the call center at least 2 or 3 times a week and get the same old story every time. We will escalate the matter to the billing department to process the refund. There are never managers or supervisors available to speak with and when you do get to speak to a supervisor they promise the world including getting back to you which never happens. To mention a supervisor or 2 I've encountered, Asanda, Dumisa and Sizwe. Sizwe is apparently new to the company and promised to help. Help still has not arrived. In fact Sizwe dropped the call on me. The last call I had today was with Zininzi and she promised her manager Waheed would call me back. She is located at the Bryanston office. I'm not holding my thumbs for Waheeds call. Experience with rain has taught my that rain employees do not give a rats as... about their clients.

What a joke this company is, I hope the CEO sees this review because whoever you are you are doing a splendid job of not providing the service you promise to provide. Never online. rain is like Eskom, more off then on.

Rain you do not deserve the 1 star hello peter forces me to give you.