NZ
Noluthando Z
1 reviews | Active since Mar 2025
08 Jul 2025, 11:13
Rain disconnected my even though my account is today’s !
I am do dissatisfied with the rain service every month I pay for the whole Month , but I can’t use the services for majority of the time because even though one has paid they still cut off your service as someone who works from Home I am completely annoyed I can’t even work to pay my bills due to this ridiculous service I’ve paid but I still don’t have access to WiFi ‘
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
08 Jul 2025, 11:23Hi Noluthando
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply08 Jul 2025, 11:23
Official
Hi Noluthando
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
NZ
Noluthando Z's updateReviewer Update
09 Jul 2025, 07:33Good day ? No one has tried calling me or reaching out to me I’ve been using your website. WhatsApp number the only person who rep**** is your AI I am not stupid i literally haven’t been able to used the service or work for 5 days do you know how
Much I’ve spend just to check work emails as I work from home ? Make it make sense ? This is the most unrealistic and unprofessional way I’ve ever encountered with a service provider!
Much I’ve spend just to check work emails as I work from home ? Make it make sense ? This is the most unrealistic and unprofessional way I’ve ever encountered with a service provider!
NZ
Noluthando Z's update09 Jul 2025, 07:33
Reviewer Update
Good day ? No one has tried calling me or reaching out to me I’ve been using your website. WhatsApp number the only person who rep**** is your AI I am not stupid i literally haven’t been able to used the service or work for 5 days do you know how
Much I’ve spend just to check work emails as I work from home ? Make it make sense ? This is the most unrealistic and unprofessional way I’ve ever encountered with a service provider!
Much I’ve spend just to check work emails as I work from home ? Make it make sense ? This is the most unrealistic and unprofessional way I’ve ever encountered with a service provider!
NZ
Noluthando Z's updateReviewer Update
09 Jul 2025, 07:35This is the only cell phone number I use I have had several tickets regarding this issue I’ve used the link go pay and I’ve sent documents of payment to your team using the support email I am soo frustrated! And dissatisfied
NZ
Noluthando Z's update09 Jul 2025, 07:35
Reviewer Update
This is the only cell phone number I use I have had several tickets regarding this issue I’ve used the link go pay and I’ve sent documents of payment to your team using the support email I am soo frustrated! And dissatisfied
NZ
Noluthando Z's updateReviewer Update
09 Jul 2025, 07:37This is the ticket number I’ve been given when I call your call centre I am transferred to The phiipiens ! I've created a support ticket for you, Noluthando. Our team will investigate the payment status and resolve any discrepancies affecting your account. You should hear back from them soon. Your ticket number is ****9*. 📧
If there's anything else you want to ask or need help with in the meantime, just let me know.
If there's anything else you want to ask or need help with in the meantime, just let me know.
NZ
Noluthando Z's update09 Jul 2025, 07:37
Reviewer Update
This is the ticket number I’ve been given when I call your call centre I am transferred to The phiipiens ! I've created a support ticket for you, Noluthando. Our team will investigate the payment status and resolve any discrepancies affecting your account. You should hear back from them soon. Your ticket number is ****9*. 📧
If there's anything else you want to ask or need help with in the meantime, just let me know.
If there's anything else you want to ask or need help with in the meantime, just let me know.