TC
TAWANDA C
1 reviews | Active since Jun 2015
19 Dec 2020, 16:06
Rain Disappoints don't take it up
Utter ******* system, you register then pay upfront and then their eRica gives you a run around saying the proof of address is invalid. Endless calls to their support which is pathetic because they cannot really help you but push a ticket to another department which in turn stuff you up by not responding with full details on how to resolve the issue. All you get is a Your matter has been resolved but yet you still fail to Rica.
This is total bull, now they have my money and I am not a customer yet. The refund process takes 5-10 working days. Why not register and become a customer once Rica is done then ask for payment to activate product??
I am truly disappointed and would not recommend it to anyone.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
19 Dec 2020, 16:47Hi Tawanda
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Mosa
Rain's reply19 Dec 2020, 16:47
Official
Hi Tawanda
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Mosa
