MM
Mmakwena M
1 reviews | Active since Mar 2024
08 Mar 2026, 09:36
Rain disappoints
Rain don’t take their customers serious and it is frustrating, I don’t know how many time I called them about my network issues and their call centre is very rude this is my second review about rain and when I voice out they send me a cancellation message without me asking for it, which means they do not care.. the whole of February the was no connection to the network but they do not miss deduction on my account 😡😡😡😡😡
Helpful (0)
Replies (9)0
Replies (9)
Rain's replyOfficial
08 Mar 2026, 09:53Hi Mmakwena
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Rain's reply08 Mar 2026, 09:53
Official
Hi Mmakwena
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
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Mmakwena M's updateReviewer Update
08 Mar 2026, 09:56That’s the response always to nothing happening to solve the problem
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Mmakwena M's update08 Mar 2026, 09:56
Reviewer Update
That’s the response always to nothing happening to solve the problem
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Mmakwena M's updateReviewer Update
08 Mar 2026, 18:48I did not ask for cancellation, your consultants decides for us, they are not helpful at all
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Mmakwena M's update08 Mar 2026, 18:48
Reviewer Update
I did not ask for cancellation, your consultants decides for us, they are not helpful at all
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Mmakwena M's updateReviewer Update
08 Mar 2026, 20:13I work from 8to 5 everyday I can’t take calls during that time, I can only take calls before that time and after… and let me know why my network is still not working
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Mmakwena M's update08 Mar 2026, 20:13
Reviewer Update
I work from 8to 5 everyday I can’t take calls during that time, I can only take calls before that time and after… and let me know why my network is still not working
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Mmakwena M's updateReviewer Update
09 Mar 2026, 10:20I did not want to cancel my services and I do not know why your business cancelled it… is that how u treat your customers?
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Mmakwena M's update09 Mar 2026, 10:20
Reviewer Update
I did not want to cancel my services and I do not know why your business cancelled it… is that how u treat your customers?
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Mmakwena M's updateReviewer Update
09 Mar 2026, 10:21And what is going to happen now cause I do not want my service to be cancelled
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Mmakwena M's update09 Mar 2026, 10:21
Reviewer Update
And what is going to happen now cause I do not want my service to be cancelled
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Mmakwena M's updateReviewer Update
09 Mar 2026, 13:30I am in class, call after 4 please
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Mmakwena M's update09 Mar 2026, 13:30
Reviewer Update
I am in class, call after 4 please
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Mmakwena M's updateReviewer Update
09 Mar 2026, 16:32Let’s hope they truelly call
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Mmakwena M's update09 Mar 2026, 16:32
Reviewer Update
Let’s hope they truelly call
Rain's replyOfficial
09 Mar 2026, 16:45Hi Mmakwena,
We have already passed your details on to our Sales team for further assistance.
Kindly be on the lookout for a call from them, as they will be reaching out to you soon.
Kind regards,
rain.
We have already passed your details on to our Sales team for further assistance.
Kindly be on the lookout for a call from them, as they will be reaching out to you soon.
Kind regards,
rain.
Rain's reply09 Mar 2026, 16:45
Official
Hi Mmakwena,
We have already passed your details on to our Sales team for further assistance.
Kindly be on the lookout for a call from them, as they will be reaching out to you soon.
Kind regards,
rain.
We have already passed your details on to our Sales team for further assistance.
Kindly be on the lookout for a call from them, as they will be reaching out to you soon.
Kind regards,
rain.