Rain disappointed

Lately I am experiencing the worst from Rain, frim their network to their Rude team… I have been without network for the passed 5weeks, it works two days in a week then the rest days its offline, paying 625 for something that works only 6days a month it’s really unfair..

When I call to enquire about the problem they will ask me to explain what is the problem and then nothing get solved. Been repeating the same thing over and over for a month and weeks like I am a stupid person, their call centre doesn’t even care, I asked one of their consultants this morning if I am stupid and she said unfortunately yes I have to go through the explaining again or I cancel

I am so hurt and disappointed by their service considering I am paying so much money for something that doesn’t benefit me on top of thst I have to buy data 😡😡😡😡