Rain dirty tactics

I took Rain 2 years ago, they had a policy saying it was month to month and if you weren't happy there was no need to pay and it will automatically be cancelled. Also, i had set up a debit order so i didn't have to worry about paying.

I get a call on Saturday saying my account has been handed over due to non payment, my account had a debit order and the details were the same until last year only, but they failed to debit the account then hand me over, then on top of that i must pay R499.00 as of 01/07/2023 for a service that was meant to be cancelled as per there agreement. Also Rain **** about their coverage in my area, in the course of the pathethic 3 months I had Rain, i had zero connectivity, so again they also **** about the coverage.

I see there are many reviews of the same nature via Rain, i propose a class action against Rain for false promises and leading the public on.