Rain didn't reimburse us.

Item: Rain
Rating: 1

I recently activated a Rain LTE sim card to try out. I paid the required R479 upfront in order to activate the services, and cancelled within 7 days as I still wasn't getting any signal at the location i intended to use it at. My payment of R479 was never reimbursed and I was Billed approximately R100 at the end of the month, over and above the upfront payment.

Helpful (0)

Replies (3)

Rain's replyOfficial

27 Dec 2020, 07:48

Good morning Jared

Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Mosa

Rain's reply27 Dec 2020, 07:48

Official

's updateReviewer Update

28 Dec 2020, 14:24

Good Day.
It's ***. The account is in the name of Claudine Subramoney

's update28 Dec 2020, 14:24

Reviewer Update

Good Day.
It's ***. The account is in the name of Claudine Subramoney

's updateReviewer Update

30 Dec 2020, 02:42

Good Day Mosa... Still awaiting a response.
This is highly frustrating as the process to sign up was easy and took a few minutes, Yet the request of a refund is dragging on for months.

's update30 Dec 2020, 02:42

Reviewer Update

Good Day Mosa... Still awaiting a response.
This is highly frustrating as the process to sign up was easy and took a few minutes, Yet the request of a refund is dragging on for months.