RAIN

I entered into a contract with Rain in March - they sent me faulty router and I had to wait almost two months for Rain to replace router but Rain kept on deducting from my account. I did not use any service of them. The new router has no signal but my neighbor next to me has rain with signal. I called and cancelled my contract in the begining of May - I'm still waiting for cancellation reference number but they are still deducting from my account. Still no service from from Rain. I am requesting snd demand ap full refund. Regards Alizca ***