Rain deducting money on cancelled accounts

Item: Rain
Rating: 1
Author: Jacques J

I cancelled my rain account in July 2020 due to degrading network quality. I was informed by email that my account will be deactivated from 1 August, yet on that day they still deducted for the month of August. No communication from consultants although I have logged a support ticket Rain can you please refund my account.

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Replies (1)

Rain's replyOfficial

05 Aug 2020, 16:56

Hi Jacques

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima

Rain's reply05 Aug 2020, 16:56

Official