LR
Luthando R

1 reviews | Active since Aug 2017

01 Mar 2024, 06:40

Rain deducted my account 2 times (on the 26 and 29 February) for the router that I did not use

Rain deducted my account 2 times (on the 26 and 29 February) for the router that I did not use. The reason I didn't pay is because I have moved to a place where Rain network is not working. Also I don't remember having a contract with them. What I know is that we have a month to month contract meaning if it's not paid then they do not load data on the router.

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Replies (1)
Rain
Rain's reply01 Mar 2024, 07:59
Official
Hi Luthando Ramse, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.