BP
BILAL P

1 reviews | Active since Feb 2024

01 Sept 2026, 07:52

Rain Deducted Money From your Bank card so you can't dispute the funds.

Warning: Avoid Rain! I’ve been a loyal Rain customer for 4 years, but my experience just hit a whole new low. I tried to upgrade my service to RainOnr with RainLoop for R995 and instead of a smooth transition, they are now double-billing me for both my old R620 and new packages R995. I explicitly asked them not to charge me twice, yet here we are.To make matters worse, the "same-day delivery" I was promised for my new equipment has turned into a complete disappearing act. It’s been four days of no equipment and zero accountability.It feels like they are ****ming people with false promises and predatory billing. Save yourself the headache and the money—look elsewhere for your internet. 🚫👎#Rain #CustomerServiceFail #****Alert #InternetIssues #ConsumerRights

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Replies (1)
Rain
Rain's reply01 Sept 2026, 11:18
Official
Hi BILAL P,

Thank you for bringing your complaint to our attention.

We will be in touch to further assist.

Regards,
rain.