Rain debits account after cancellation

Item: Rain
Rating: 1
Author: Monique N

I logged onto my profile on Rain's website at the beginning of Nov, cancelled the sim, and was billed again yesterday. Why do you debit after cancellation?

Helpful (0)

Replies (1)

Rain's replyOfficial

03 Dec 2020, 08:14

Hi Monique

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Mosa

Rain's reply03 Dec 2020, 08:14

Official