LM
Llewellyn M
1 reviews | Active since Jul 2024
01 Jul 2024, 13:08
Rain debited twice and I unreachable
Rain has debited an amount of R1640. Which make no sense cause my plan R595.
I have been trying to reach them the for the past 5 hours and got through to a consultant by the name of Lehlolo, who was clueless in he's response to the dilemma I'm facing because of their stupid mistake.
He transferred me to another department and the phone just cut. When I redial I hold for hours.
Can anyone please help me with with this matter.
It disgraceful how a loyal customer gets treated. 😔😞
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
01 Jul 2024, 13:19Hi Llewellyn M,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Rain's reply01 Jul 2024, 13:19
Official
Hi Llewellyn M,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
LM
Llewellyn M's updateReviewer Update
01 Jul 2024, 13:53***
LM
Llewellyn M's update01 Jul 2024, 13:53
Reviewer Update
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