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Surendar E

1 reviews | Active since Apr 2017

04 Mar 2022, 11:47

Rain debit the customer account even after the contact is canceled

Cancelled my Rain 5G connection in November 2021, but they debiting my card.... raised many reference number but the support persons close without resolving. Even the Rain support contact for Hellopeter helped but till date the amount wasn’t credited to my account. Very very poor service....

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Replies (3)
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Surendar E's update04 Mar 2022, 12:39
Reviewer Update
Yes, since January all customer support executives who I contacted says they have raised a refund request but the amount never credited to my account.
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Surendar E's update08 Mar 2022, 11:02
Reviewer Update
Can you please provide an update?
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Surendar E's update15 Mar 2022, 09:51
Reviewer Update
What happened to your promise?