AM
Angie M
1 reviews | Active since Mar 2023
01 May 2025, 20:25
Rain debit my account after I had indicated on the 18th of April that I want to cancel
Rain debit my account after I had indicated on the 18th of April that I want to cancel. On the 25th they took money from my account. Today I don't have wifi access because I canceled yet the debited my account for service up until the 24th of May. They told me I can't get a refund
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Rain's replyOfficial
01 May 2025, 21:13Hi Angie,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply01 May 2025, 21:13
Official
Hi Angie,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.