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Lindiwe M

1 reviews | Active since Aug 2020

11 Aug 2020, 12:35

Rain

I am writing this email with a complaint I logged a month ago however as of today I do not get feedback nor response which is unproffessional as when it comes to debit the account they do. You only get automatic response and no one gets back to you. I am at a point of loosing my job because if of Rain. I signed up for unlimited option on 5G Router Can they take responsibility and provide services that I pay for. Rain.service is pathetic I wont recommend it to anyone. My kids cannot even access Internet for their Home Schooling whereas I pay. HORRIBLE Service Provider

0
Replies (4)
Rain
Rain's reply11 Aug 2020, 12:38
Official
Hi Lindiwe

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
LM
Lindiwe M's update14 Aug 2020, 09:37
Reviewer Update
Another week has come to an end still my problem cannot be resolved ????. Exactly what us the problem. A now loosing it, tired of your system automatically apologies. I need my problem resolved today. David &Fattima
LM
Lindiwe M's update14 Aug 2020, 09:38
Reviewer Update
Another week has come to an end still my problem cannot be resolved ????
LM
Lindiwe M's update14 Aug 2020, 14:47
Reviewer Update
I have never been frustrated like this in my life.