MC
Mustafa C

1 reviews | Active since Aug 2011

10 Jan 2021, 20:21

RAIN DAY-LIGHT *******!DONT BUY RAIN. YOU BEEN WARNED!

I have signed up for 5G as soon as I signed up Rain charged me R479 for a full month. After I have tested the only a couple of days I have cancelled because of horrible speed experience. It is not 5G , it was like 56K old school dial-up modem speeds what I got. 5G service cancellation does not work like 4G and they took their time to cancel my account. They notified me that they will cancel my account end of December 2020 which I have paid in advance. Rain charged me another R200 in a total of R679 for only less than 10 days. I asked them refund and they just ignored. I have sent numerous email. No reply! When I asked them to give the case number that I would like to escalate to ICASA they just ignored me. PLEASE DO NOT BUY RAIN, IT IS A ****************. ONCE YOU GIVE YOUR CREDIT CARD THEY JUST DEBIT WHATEVER AMOUNT THEY WANT. IF YOU ARE POWERFULL TO FIGHT YOU CAN GET YOUR MONEY BACK. I m just thinking now. How many people are got **********? What a shame!

0
Replies (2)
Rain
Rain's reply11 Jan 2021, 07:17
Official
Good morning Mustafa

Please accept my humble apologies for the service that you have received thus far. Please note that an email was sent to you yesterday at 15:58 stating that, your refund has been processed the refund takes 7 - 10 working days,

Kind Regards 
Mosa
MC
Mustafa C's update22 Jan 2021, 21:36
Reviewer Update
Stop lying, please. Of course, you didn't refund. What a shame just simply you can lie to the public!
You guys are a legal ***** and *****ing from me hard my earn money. Please give my case number. I ll escalate your false advertising ICASA.