GM
Georginah M

1 reviews | Active since May 2020

02 May 2023, 14:55

Rain data services is a ****

Rain service is ***********. On the 26/04/2023 I Made EFT payment because I was debited on the 25/04/2023 and I had no funds available. Now on the 02/05/2023 they debited my account while I made payments on the 26/04/2023. The call centre agent said that I was behind with payment. Is rain service a prepaid or what? I believe that if you don't pay they cut off their service. So how can you be behind with payments? They don't want to refund me for an unauthorised debit order. Rain is a **** and I would advise people not to sign up with them.

0
Replies (4)
Rain
Rain's reply02 May 2023, 15:02
Official
Hi Georginah.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
GM
Georginah M's update02 May 2023, 16:03
Reviewer Update
This is nonsense if you don't pay the services are cut off and how come I am behind with the payment
GM
Georginah M's update02 May 2023, 16:08
Reviewer Update
I will be reporting this, you cant be behind with payment because immediately you miss a payment the serves are cut off, you are de*****ing people and debiting my account unauthorised. you don't have to concern to debit my account unauthorised. AN ARRANGEMENT IS FOR THE 25TH OF EVERY MONTH AND TODAY IS THE 2ND. I HAVE NEVER USED YOUR SERVISES IF I DID NOT PAY. IMMEDIATELY YOU CUT OFF THE SERVICE. THIS IS DAY LIGHT ROBERRY
GM
Georginah M's update02 May 2023, 16:19
Reviewer Update

missed payment
Hey Georginah,
Just a heads up that your recent card payment was unsuccessful. To stay connected please go to manage my account and pay now. Alternatively, pay here https://payat.io/rain/*** . Thanks, rain. I did not pay and why am I being bul**** to pay for services that was cut off?