JR
James R

1 reviews | Active since Sept 2018

29 Feb 2024, 16:10

Rain data is a ****

Rain ISP manipulates user's. They say they provide unlimited data over 24hours. In reality, your connection mysteriously drops at 18:00 and reconnects the following morning. I have issues multiple tickets without any form of response.

0
Replies (2)
Rain
Rain's reply29 Feb 2024, 16:14
Official
Hi James Rae, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.  

Best regards,

Rain
Rain's reply29 Feb 2024, 19:49
Official
Hi 

We attempted to re-initiate contact to no avail. Please kindly log onto your myrain app or dashboard and increase your spend limit for off-peak data usage and if the issue persists, please kindly advise and we'll further assist. 

Regards,
rain. 

Best regards,