Rain

Dear CEO of Rain I must complain about all your stuff at rain for customer service billing for sales no one is ever able to help you it's like he's speaking to a wall trying to understand for the CEO of Ryan I hope this message gets gets to you and you see it you have a good company going but the people working in your company doesn't listen to customers you can explain yourself 7,000 times I spoke to a lady now this lady told me that it's an automated cancellation which I understand every internet service provider has that but according to your t's and C's it's a full deer calendar month notice or cancellation or whatever the case may be but I'm on a month-to-month so I paid the 30th of January so my services is supposed to be canceled on the 30th of February not the 25th or 26th of February and this has been happening for 6 months now I spoke to three people now I wasted a lot of airtime to get through to them first of all the billing department is useless The sales department is useless and the customer care line doesn't even assist you you'll wait and wait and wait and wait for 3 million years no one will answer you so Mr CEO of Ryan you better either get me working for your company so I can teach your people at rain how to deal with customers and how to satisfy them with their needs not passing the phone through someone else every single time it's a different person and not even where you request it to speak or who you requested to speak to so Mr sio please I'm inviting you to give me a call I need to get clarification about this because this doesn't make sense at all My services has been paid the 30 30th of January and it's and it switched off on this 26th of February I mean that's 4 days from the 30th and this has been happening for 6 months now in a row please explain that to me briefly why I've always paid my services on the 30th or the 30th 31st of every month and there was never a problem I always had my stuff going on for one month one full month that I paid for. So please get back to me ASAP I will go to social media about this I will go wherever I can even the newspapers if I have to this is b******* man