tT
trancek T

1 reviews | Active since Sept 2016

08 Jul 2023, 09:30

Rain

Rain suspended my account even though I paid, I have called 5 consecutive days, 3 times daily I keep getting escalated story and all agents show that I paid. I have not received any communication, the only communication was when I called to cancel my account they were so quick to send me a cancellation reference. Wow what a company with it's "billing department". Eskom is way better than you guys.

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Replies (1)
Rain
Rain's reply08 Jul 2023, 11:39
Official
Hi Katekani,

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.