PS
Pranesh S

1 reviews | Active since Dec 2014

09 Apr 2026, 14:56

Rain customer service promises to call back but never does!

Poor after sales service. Our business has two Rain sim cards. It's been a few weeks and the lines are not fully activated. Customer care primses to call back but never does. I have to chase them. Not acceptable!

0
Replies (2)
Rain
Rain's reply09 Apr 2026, 15:22
Official
Hi Pranesh

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
PS
Pranesh S's update09 Apr 2026, 15:25
Reviewer Update
Just as I placed this complaint I got thru to Jessica who assured me (via her manager) that someone from the relevent dept will call me shortly. It's been 40 mins and NO call. Do I have to call you again?