SS
Sizwe S
1 reviews | Active since Jun 2019
11 Nov 2024, 10:54
Rain customer service not up to par
I'm trying to change my details. RAIN 5G has not notified CCD thaty details are incorrect and I havsve paid for the product to be delivered too. I don't know what to do because I'm expecting the delivery tomorrow
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
11 Nov 2024, 11:30Hi Sizwe,
Thank you for bringing your delivery query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your delivery query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply11 Nov 2024, 11:30
Official
Hi Sizwe,
Thank you for bringing your delivery query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your delivery query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
SS
Sizwe S's updateReviewer Update
12 Nov 2024, 10:55I still have not got any feedback from your logistics team concerning the 5g router. i have called RAIN 5G several times and still have not got any help. all i get told is that the matter has been escalated. im expecting the router to be delivered today yet there still has not been any communication. this is unacceptable because this is paid for.
SS
Sizwe S's update12 Nov 2024, 10:55
Reviewer Update
I still have not got any feedback from your logistics team concerning the 5g router. i have called RAIN 5G several times and still have not got any help. all i get told is that the matter has been escalated. im expecting the router to be delivered today yet there still has not been any communication. this is unacceptable because this is paid for.