Rain customer service is so poor

Item: Rain
Rating: 1
Author: Deshni N

Hi can I please get feedback regarding my refund. Your guys are so quick to debit my card but your guys can't refund. What is the problem cause my account is up to date

Helpful (0)

Replies (4)

Rain's replyOfficial

30 Nov 2024, 06:28

Hi Deshni N

Thank you for bringing this to our attention.
We're going to get on this asap.

Thanks,
rain.

Rain's reply30 Nov 2024, 06:28

Official

Hi Deshni N

Thank you for bringing this to our attention.
We're going to get on this asap.

Thanks,
rain.

Deshni N's updateReviewer Update

30 Nov 2024, 09:16

The account I use to make payment is Mr T Naidoo
Tashendren Naidoo from Capitec account.

Deshni N's update30 Nov 2024, 09:16

Reviewer Update

The account I use to make payment is Mr T Naidoo
Tashendren Naidoo from Capitec account.

Deshni N's updateReviewer Update

30 Nov 2024, 09:16

Can you please refund my R350 to the account you debit from

Deshni N's update30 Nov 2024, 09:16

Reviewer Update

Can you please refund my R350 to the account you debit from

Deshni N's updateReviewer Update

30 Nov 2024, 09:52

This Rain Account is under my name Sodheshni Naidoo. And I use an account T Naidoo Tashendren Naidoo to pay my rain account.

Deshni N's update30 Nov 2024, 09:52

Reviewer Update

This Rain Account is under my name Sodheshni Naidoo. And I use an account T Naidoo Tashendren Naidoo to pay my rain account.