AM
Azhar M

1 reviews | Active since Feb 2022

22 Nov 2022, 12:49

Rain customer service is PATHETIC!!!!!!

Rain customer service is the worst !!!! They do not answer any of their phone calls , the number is most of the time switched off They NEVER RESPOND TO EMAILS ASWELL !!! Rain has shown me that once your signed up then its Go to hell then . I have not had internet service for two days now and I should be working from home ! I have sent countless emails and tried calling and I'm left in the dark ???!!! I work hard for my money and I deserve what I pay for !!! I refuse to let this go !!! I refuse!!! I refuse !!

0
Replies (2)
Rain
Rain's reply22 Nov 2022, 12:57
Official
Hi Azhar.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain. 
AM
Azhar M's update22 Nov 2022, 15:52
Reviewer Update
Thank you very much for the response
However I find it very unprofessional that I have to come here to hellopeter in order to receive a response

Please advise if you have an ETA on when our sites will be fixed ?