JS
Jermaine S
1 reviews | Active since Sept 2022
13 Oct 2020, 14:04
Rain customer service even worse than the Network coverage
Rain responded to my previous complaint by saying they would have an agent call me to unpack my complaint , to date nobody has made contact with me not a single email or telephone call, so this is how customers are treated?
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Replies (2)
Rain's replyOfficial
13 Oct 2020, 16:26Hi Jermaine
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply13 Oct 2020, 16:26
Official
Hi Jermaine
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
JS
Jermaine S's updateReviewer Update
10 Nov 2020, 13:11Good day Yeoline
Not sure which century your agents plan on calling me but to date I have had no call back since October , please have a manager call me( not an agent)
Regards
Jermaine
Not sure which century your agents plan on calling me but to date I have had no call back since October , please have a manager call me( not an agent)
Regards
Jermaine
JS
Jermaine S's update10 Nov 2020, 13:11
Reviewer Update
Good day Yeoline
Not sure which century your agents plan on calling me but to date I have had no call back since October , please have a manager call me( not an agent)
Regards
Jermaine
Not sure which century your agents plan on calling me but to date I have had no call back since October , please have a manager call me( not an agent)
Regards
Jermaine