1 reviews | Active since Mar 2018
Rain - Customer service.
Good day, sadly i cannot recommend rain to any person I may know who wants a data supplier. I received a replacement router on the 29 May 2025, was told that it takes 24 hours to register, well I have been on the phone everyday, and its always the same - so sorry about your problem it has been escalated, however the next call is exactly the same - watts app also the same thing - but take the debit order on 01/05/2025 - oh hell they did, this I deem as theft, you take money but don't supply a service - never mind the money you took in May that was not covered. Tried calling today and was told "Good Bye" by the AI, they don't even have the decency to call you back when they cut you off. Definitely going to investigate if I can lay a charge of theft against them - they can fetch their router - it is useless to me.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Please note the requested photo has been sent 2x and still not response
Please note the requested photo has been sent 2x and still not response
