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Andrea D

1 reviews | Active since May 2025

04 May 2025, 17:16

Rain customer care sucks

Rain customer care support is the ****tiest most non existant, if you are not buying anything from them.

I have been without service from Friday afternoon and logged several service calls on Askrain. Not one call received from a consultant to resolve the issue. It takes 20 minutes for a consultant to answer a call, just to be told they can't help you, in the chirpiest bull**** voices. Why do we pay for ****ty service from these supposed to be service providers. Rain, it may not mean much to you in the big scheme of things, but you've lost a customer.

You and your askrain stink.

0
Replies (1)
Rain
Rain's reply04 May 2025, 17:49
Official
Hi Andrea D,

Thank you for bringing your complaint to our attention.

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.