AR
Alexander R

1 reviews | Active since Feb 2020

30 Jul 2020, 18:55

Rain customer assistance = ZERO

Rain has the worst customer service turn around times ever. I requested help with my Rica Wednesday around 11am. More than a day later no reply. In 2020 you have a company that takes longer than a day to even reply to your query.

0
Replies (2)
Rain
Rain's reply31 Jul 2020, 08:01
Official
Hi Alexander

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline
AR
Alexander R's update31 Jul 2020, 15:01
Reviewer Update
Still nothing. Just the same reply every other review on this website gets.