MM
Muano M
1 reviews | Active since Jun 2017
27 Dec 2022, 12:25
Rain croocks
I have been waiting to find out to hear from rain how did we get to me 1500 bill for something I was not using for months and I had pleaded with the lady who helped me to stop da debits I was not using their internet for a while i was a way due to work my plan was they will credit me instead I am owing them
Helpful (0)
Replies (9)0
Replies (9)
Rain's replyOfficial
27 Dec 2022, 12:40Hi Muano
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Best regards,
Rain's reply27 Dec 2022, 12:40
Official
Hi Muano
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Best regards,
Rain's replyOfficial
27 Dec 2022, 12:53Please note that you have outstanding invoices for June, July, August, and September, hence a debit has been trying to go off
Best regards,
Rain's reply27 Dec 2022, 12:53
Official
Please note that you have outstanding invoices for June, July, August, and September, hence a debit has been trying to go off
Best regards,
MM
Muano M's updateReviewer Update
27 Dec 2022, 13:22Outstanding how I called in and asked u to stop the internet cz I am away January feb march I was not using the internet did u give me credit for that? I was back June for two week’s left and came bk last month only to find the internet is not working u benefit give me my cash back for da months I paid without use
MM
Muano M's update27 Dec 2022, 13:22
Reviewer Update
Outstanding how I called in and asked u to stop the internet cz I am away January feb march I was not using the internet did u give me credit for that? I was back June for two week’s left and came bk last month only to find the internet is not working u benefit give me my cash back for da months I paid without use
Rain's replyOfficial
27 Dec 2022, 13:52Please note it is a monthly subscription, if you are not using the service you will need to cancel the service, unfortunately, we do not provide credits if you are not using the service
Best regards,
Rain's reply27 Dec 2022, 13:52
Official
Please note it is a monthly subscription, if you are not using the service you will need to cancel the service, unfortunately, we do not provide credits if you are not using the service
Best regards,
MM
Muano M's updateReviewer Update
27 Dec 2022, 14:00I cancel I have proof I sent an email there was no response I wrote in hello Peter I got response
MM
Muano M's update27 Dec 2022, 14:00
Reviewer Update
I cancel I have proof I sent an email there was no response I wrote in hello Peter I got response
MM
Muano M's updateReviewer Update
27 Dec 2022, 14:01And rain never said it’s a contract either so I can’t owing 1580 that much
MM
Muano M's update27 Dec 2022, 14:01
Reviewer Update
And rain never said it’s a contract either so I can’t owing 1580 that much
Rain's replyOfficial
27 Dec 2022, 16:08Please note it is a month-to-month subscription and not a contract
Best regards,
Rain's reply27 Dec 2022, 16:08
Official
Please note it is a month-to-month subscription and not a contract
Best regards,
MM
Muano M's updateReviewer Update
27 Dec 2022, 16:11Y do I have dis 1580 bill then ? I need internet but dis bill
MM
Muano M's update27 Dec 2022, 16:11
Reviewer Update
Y do I have dis 1580 bill then ? I need internet but dis bill
Rain's replyOfficial
27 Dec 2022, 16:40For the outstanding invoices for June, July, August, and September, once payment is made your services will be reinstated
Best regards,
Rain's reply27 Dec 2022, 16:40
Official
For the outstanding invoices for June, July, August, and September, once payment is made your services will be reinstated
Best regards,