MR
Michelle R
1 reviews | Active since Jan 2022
09 Oct 2022, 18:11
Rain coverage
I have had no coverage for atleast six hours of the day since the 25th of September 2022. I have sent several emails,no one has contacted me as yet but my payment is being taken on time every month.
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
09 Oct 2022, 18:26Hi Michelle .
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Best regards,
Rain's reply09 Oct 2022, 18:26
Official
Hi Michelle .
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Best regards,
Rain's replyOfficial
09 Oct 2022, 18:28Please provide me with your detailed address via private reply as on the system i have Cnr Murton & Old Klipfontein Road but it shows that the router is connecting to a site in Riverton
Best regards,
Rain's reply09 Oct 2022, 18:28
Official
Please provide me with your detailed address via private reply as on the system i have Cnr Murton & Old Klipfontein Road but it shows that the router is connecting to a site in Riverton
Best regards,
MR
Michelle R's updateReviewer Update
09 Oct 2022, 21:08Good evening,thank you for your response.
I want to understand why I have to go on a public platform to get a response?
The delivery address was at work which is Murton road. The address is 5 Riverton Close,Riverton.
I want to understand why I have to go on a public platform to get a response?
The delivery address was at work which is Murton road. The address is 5 Riverton Close,Riverton.
MR
Michelle R's update09 Oct 2022, 21:08
Reviewer Update
Good evening,thank you for your response.
I want to understand why I have to go on a public platform to get a response?
The delivery address was at work which is Murton road. The address is 5 Riverton Close,Riverton.
I want to understand why I have to go on a public platform to get a response?
The delivery address was at work which is Murton road. The address is 5 Riverton Close,Riverton.
Rain's replyOfficial
10 Oct 2022, 08:04The sites in the area are alarm free, there is no issue with them at the moment. What time do you experience the issue?
Best regards,
Rain's reply10 Oct 2022, 08:04
Official
The sites in the area are alarm free, there is no issue with them at the moment. What time do you experience the issue?
Best regards,
MR
Michelle R's updateReviewer Update
11 Oct 2022, 14:39It happens any time of the day. My neighbours who are using other service providers have no problems at all.
MR
Michelle R's update11 Oct 2022, 14:39
Reviewer Update
It happens any time of the day. My neighbours who are using other service providers have no problems at all.
Rain's replyOfficial
11 Oct 2022, 15:35Please note that I requested a field technician to come over and investigate.
Best regards,
Rain's reply11 Oct 2022, 15:35
Official
Please note that I requested a field technician to come over and investigate.
Best regards,