Rain Contracts are a ****!!!!!

That's all you guys say. Please refund me my money. Also my Internet has been super slow every since I started raising my concerns. Noone has time to chase after you guys. You keep dropping the ball.

One of these fine days someone will make yall trend on Tik Tok and I hope you are ready for the amount of business you will lose if you continue like this.

OMG... did you forget the part where you have been double charging me? You charge me in the middle of the month and at the end of the month, every single month for 6 months not and this is the responds you give me?

Can you look at the matter in its full merits before giving this misguided response.

Your billing team asked me to send them proof of these deductions you make on my account and I did so weeks back. I have send you all the documents you need to rectify this problem yet you keep giving me mixed messages like this.

How can anyone ever trust your services when you are clearly mismanaging the access we give you to our private and financial information let alone management of a client's account?

I have already send you these documents twice now. I don't think I will be doing that again. If you guys can not fix this please let me know so I can look for another provider. I'm done

I submitted a cancellation request. The same person who upgraded my contract to the WiFi option assured me that this was an upgrade on the same account and that he would update my profile with the details. Clearly he went on to create a new separate profile with my new details now I'm getting charged twice by you for an error you made.

The question is are you going to resolve the issue or not because I'm tired of this back and forth yet I'm the only one negatively affected by it.

For you it's just more revenue from undiscerning consumers right. Well it stop right here. If you can't solve this issue by the end of the week I'm happily moving on to another provider

Please cancel both if you are not going to issue my refund thanks.

Its 27 June now and you guys still have not been helpful. You gave me a one month refund when you over charged me for 6 months. I have tried calling your consultants who tell me the same thing every time.. "we have escallated the matter"... yet not gets done. You have clearly failed me so I ask kindly for you to Please close any account since you are not willing to assist. I cant beg a company for WIFI services when there are plenty other options.

For a technology company your responses are always disappointing. Let me find another way to close this account.