KM
Kgotso M
1 reviews | Active since Sept 2024
01 Sept 2025, 20:04
Rain constantly frustrating
Good day, please note that I just got home from work. And again guess what? No 5G unlimited network from Rain zero. I went into the rain site spoke to the AI system, told them I have no internet, nothing works and nothing plays. I was told about a speed test (very slow results … extremely) I moved the router, rebooted the router, took out the SIM card waited and put in the SIM card, but still no internet. The AI said I have a steady working 5G connection which is a lie, even now I’m using my own data as there is no internet at all. Dear rain, I don’t believe my debit order was slow, why is this always happening! Why do I always have to have this problem! Why?
Helpful (0)
Replies (5)0
Replies (5)KM
Kgotso M's updateReviewer Update
01 Sept 2025, 22:02Still no network
KM
Kgotso M's update01 Sept 2025, 22:02
Reviewer Update
Still no network
Rain's replyOfficial
02 Sept 2025, 09:18 Hi Kgotso
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply02 Sept 2025, 09:18
Official
Hi Kgotso
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's replyOfficial
02 Sept 2025, 09:19Hi Kgotso
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply02 Sept 2025, 09:19
Official
Hi Kgotso
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's replyOfficial
02 Sept 2025, 09:23Hi Kgotso,
Thank you for taking our call, please reach out for any further assistance.
Regards,
rain.
Thank you for taking our call, please reach out for any further assistance.
Regards,
rain.
Rain's reply02 Sept 2025, 09:23
Official
Hi Kgotso,
Thank you for taking our call, please reach out for any further assistance.
Regards,
rain.
Thank you for taking our call, please reach out for any further assistance.
Regards,
rain.
KM
Kgotso M's updateReviewer Update
02 Sept 2025, 23:09I hope this message finds you well … due to the fact that I haven’t had no internet for 2 days straight now (and maybe for even more days) and it’s not my fault, I’m requesting that my debit order for this month must not be the full payment as I did not get to use the service as fully as promised and could not use the internet as per your adverti*****ts on TV.
KM
Kgotso M's update02 Sept 2025, 23:09
Reviewer Update
I hope this message finds you well … due to the fact that I haven’t had no internet for 2 days straight now (and maybe for even more days) and it’s not my fault, I’m requesting that my debit order for this month must not be the full payment as I did not get to use the service as fully as promised and could not use the internet as per your adverti*****ts on TV.