Rain Connectivity, low or poor bandwidth

Item: Rain
Rating: 1
Author: Siven S

Does any one experience dropped signal or connectivity during zoom?? Am constantly having this problem with Rain. I was on a 250 package, upgraded to 24/7 R475. 00, package, still experiencing connectivity and low bandwidth signal.

Do consumers have a legal recourse on a service provider who cannot maintaun a bandwidth connectivity. I loose reputation to my service prividers, pkease advise.

Fed up

Helpful (0)

Replies (2)

Rain's replyOfficial

26 Oct 2020, 16:05

Hi Siven S

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply26 Oct 2020, 16:05

Official

Siven S's updateReviewer Update

26 Oct 2020, 16:33

Hi,, that message is alll the time sent via email... No one phones or contacts you... Now i see, the email address, support@rain is non functional and changed to a ticket system.. There agaim, an automated email response, a person will get back to you.. No feedback or call back

Siven S's update26 Oct 2020, 16:33

Reviewer Update