Rain connection down

You can contact Margaret Coxen on ***. She is the rain account holder

Thank you very much for swift attendance in this regard.

Thank you

Hi. I still see an amount due for nov on my statement. Nov fees was paid manually on 29/10 as you confirmed. Please can you fix this

Any feedback why there is still an amount due for November as it was paid on 29/10 for November

It doesn't make sense. On the 25/10 the debit order for month of November didnt go through that is why I manually paid it on 29/10 for the month of November. We don't pay backwards we pay for the next coming month. There shouldnt be any outstanding amount.

Tell me how much wil the debit order for end November be, for the month of December, it should only be R595

Also mail me a detailed statement

31/08/24 - paid 595 for month sept
30/09/24 - paid 595 for month oct
31/10/24 - due (payment made on 29/10 manually of 595) for month nov

The only amount that must be due is for Dec

This information I get from the app

Every month is the same problem. No internet connection and my payment was made on sunday 29th dec. How does this work plus im getting tired for the fact that rain doesnt sort the problem and im still waiting for someone to call me back as was said. This is terrible service. There are many other service providers. Perhaps i should consider another with less of the same problem over and over again.