CF
Chantell F

1 reviews | Active since May 2016

02 Dec 2022, 11:31

Rain Connection

Good day, I have had no internet connection since yesterday. I logged a call and support came back saying that I cancelled the order. If I did so it was not meant to be cancelled. I tried to log a call regarding my connectivity as it was slow. How can I reconnect please?

Chantell Frauendorf

0
Replies (5)
Rain
Rain's reply02 Dec 2022, 11:51
Official
Hi Chantell.

We're going to get on this asap. Thank you.rain.
CF
Chantell F's update02 Dec 2022, 15:01
Reviewer Update
Hi as I mentioned on my first message I did not mean to cancel. I was trying to log a cal to support as my signal was weak.

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CF
Chantell F's update02 Dec 2022, 16:23
Reviewer Update
Thank you. When do you think this will be reinstated?
CF
Chantell F's update02 Dec 2022, 17:11
Reviewer Update
Ooh thank you soooo much!!! Itern connection is working. I really appreciate you help in correcting my stupid mistake. Have a great weekend...

CF
Chantell F's update03 Jan 2023, 10:46
Reviewer Update
Good day. You activated my connection as per above but I have had no internet for atleast 3 weeks. I logged calls and someone will come out but I cannot see my Rain on the app. Please can you check if there is another problem on my account?