MC
Macdonald C

1 reviews | Active since Oct 2025

15 Oct 2025, 12:05

Rain connect is bad

I can't believe this, Rain keeps taking money from my account with no service even after I asked them to cancel

0
Replies (10)
MC
Macdonald C's update15 Oct 2025, 12:17
Reviewer Update
Rain Connect, refund me. Worse you take double my money with disconnected service. 24 hours to 48 hours response. It's been months fighting with you.
Rain
Rain's reply15 Oct 2025, 12:22
Official
Hi Cira 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain.
MC
Macdonald C's update15 Oct 2025, 12:24
Reviewer Update
Never activate with Rain good people. They keep increasing their monthly fee without your approval. Once you cancel your account, they say they will but never do.
MC
Macdonald C's update15 Oct 2025, 18:05
Reviewer Update
15 August 2025
References ***8

I gave my email address.

I thought this was sorted out, but you guys are bad. You know you not providing service to me but you keep billing me. How should I live, I use some cheaper products for R400 monthly, you charged me R595 upon agreement, you escalated to R625 do you notify customers the things you do.
MC
Macdonald C's update15 Oct 2025, 19:11
Reviewer Update
You debited this morning. 15 October 2025
References is for 15 August 2025.

Are you trying to confusing me or what.
When last did you provid service to me?
MC
Macdonald C's update15 Oct 2025, 19:14
Reviewer Update
Both on WhatsApp and Call you giving me answers that you'll get back to me. I asked you when last did you provid service to me and if you are not why you keep debiting after I've asked many times to cancel
MC
Macdonald C's update15 Oct 2025, 19:15
Reviewer Update
You think it makes sense for me to pay you without providing service and you keep telling me you will cancel.
MC
Macdonald C's update17 Oct 2025, 14:18
Reviewer Update
It's been forever. Please cancel the whole thing, you got the address to collect. Or you forgot where you delivered it.
How much of you service did I use for you to takeover my account as if it's yours.
Cancel cancel. And refund me
MC
Macdonald C's update17 Oct 2025, 14:21
Reviewer Update
5583 TSHEPISONG ROODEPOORT 1754.

Call or email or WhatsApp me, as long as you cancel the whole thing
MC
Macdonald C's update19 Oct 2025, 04:15
Reviewer Update
Amen